TERMS & CONDITIONS

Website: https://carersforcare.com.au/
Last Updated: February 2026

Acceptance of Terms
Use License
Disclaimer of Warranties
Limitation of Liability
Accuracy of Information
Links to Third-Party Websites
User Accounts & Registration
Prohibited Activities
Intellectual Property Rights
User-Generated Content
Content Removal
Medical/Health Disclaimer
Aged Care & NDIS Services
Service Availability
Fees & Payment
Refunds & Cancellations
Modifications to Terms
Termination of Access
Privacy
Governing Law & Dispute Resolution
Contact Information

1. ACCEPTANCE OF TERMS

By accessing and using the website https://carersforcare.com.au/ (the “Website”), you accept and agree to be bound by the terms and conditions outlined in this Terms & Conditions agreement (“Agreement”).

If you do not agree to abide by the above, please do not use this service.

Carers for Care (“We,” “Us,” “Our,” “the Company”) reserves the right to make changes to this Agreement at any time and without notice. Your continued use of the Website following the posting of revised Terms & Conditions means you accept and agree to the changes.

2. USE LICENSE

Permission is granted to temporarily download one copy of the materials (information or software) on the Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials
Use the materials for any commercial purpose or for any public display
Attempt to decompile or reverse engineer any software contained on the Website
Remove any copyright or other proprietary notations from the materials
Transfer the materials to another person or “mirror” the materials on any other server
Violate any applicable laws or regulations
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website
Obtain or attempt to obtain any materials or information through any means not intentionally made available

This license will automatically terminate if you violate any of these restrictions and may be terminated by Carers for Care at any time. Upon termination of your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession.

3. DISCLAIMER OF WARRANTIES

The materials on the Website are provided on an “as-is” basis. Carers for Care makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Carers for Care does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATION OF LIABILITY

In no event shall Carers for Care or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if Carers for Care or an authorized representative has been notified orally or in writing of the possibility of such damage.

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, special, consequential, or punitive damages
We are not liable for loss of profits, revenue, data, or goodwill
We are not liable for any damages arising from viruses, malware, or security breaches
Our total liability shall not exceed the amount paid by you (if any) in the 12 months preceding the claim

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you.

5. ACCURACY OF INFORMATION

The materials appearing on the Website could include technical, typographical, or photographic errors. Carers for Care does not warrant that any of the materials on the Website are accurate, complete, or current.

Carers for Care may make changes to the materials contained on the Website at any time without notice. However, Carers for Care does not make any commitment to update the materials.

6. LINKS TO THIRD-PARTY WEBSITES

Carers for Care has not reviewed all of the sites linked to the Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Carers for Care of the site. Use of any such linked website is at the user’s own risk.

If you discover a broken or inappropriate link on our Website, please notify us at info@carersforcare.com.au, and we will make reasonable efforts to address the issue.

Disclaimer: Carers for Care is not responsible for:

The accuracy, completeness, or reliability of any linked site
Any losses or damages incurred from accessing linked sites
Any viruses or malware from linked sites
The privacy practices of linked sites

7. USER ACCOUNTS & REGISTRATION

7.1 Account Registration

Some features of the Website may require you to create an account and register with personal information. You agree to:

Provide accurate, complete, and current information
Keep your account credentials confidential
Not share your password with anyone
Notify us immediately of any unauthorized access to your account
Accept responsibility for all activities that occur under your account

7.2 Eligibility

By registering, you represent and warrant that you are at least 18 years of age (or have parental consent), and you have the legal capacity to enter into this Agreement.

7.3 Suspension

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or applicable law.

8. PROHIBITED ACTIVITIES

You agree not to use the Website to:

Upload, post, or transmit any content that is illegal, threatening, abusive, defamatory, obscene, or otherwise objectionable
Harass, threaten, embarrass, or cause distress or discomfort to any individual
Interfere with or disrupt the Website or servers or networks connected to the Website
Attempt to gain unauthorized access to the Website, other accounts, or computer systems or networks
Impersonate or misrepresent your identity or affiliation
Transmit any viruses, malware, or harmful code
Spam, flood, or engage in any form of unsolicited commercial advertising
Violate any intellectual property rights
Access the Website through automated means (bots, scrapers) without permission
Reverse engineer, decompile, or disassemble any part of the Website
Sell, trade, or resell access to the Website
Use the Website for any illegal purpose or in violation of any applicable laws

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Carers for Care or its content suppliers and is protected by Australian and international copyright laws.

9.2 Permitted Use

You may view and print pages from the Website for personal, non-commercial use only, provided that you:

Do not remove or alter any copyright, trademark, or other proprietary notices
Do not modify or republish the content without permission
Include appropriate attribution to Carers for Care

9.3 Prohibited Use

You may not:

Copy, reproduce, or distribute any content without written permission
Sell, license, or exploit any content for commercial purposes
Create derivative works from the content
Remove or obscure any copyright notices
Use content in a manner that suggests endorsement by Carers for Care

9.4 Trademarks

The names, logos, and trademarks of Carers for Care are the exclusive property of Carers for Care. You may not use them without prior written permission.

10. USER-GENERATED CONTENT

10.1 Content Restrictions

The Website does not currently accept user-generated content uploads. However, if this feature is added in the future:

You agree not to submit any content that:

Violates these Terms & Conditions
Is illegal or infringes on others’ rights
Is defamatory, harassing, or threatening
Violates privacy or confidentiality
Is confidential or proprietary to others
Contains personal health information without consent

10.2 Rights to Your Content

If you do submit content to the Website, you grant Carers for Care a non-exclusive, royalty-free, perpetual license to use, display, and distribute the content for service improvement purposes.

11. CONTENT REMOVAL

Carers for Care reserves the right to remove any content from the Website at any time for any reason, including:

Violation of these Terms & Conditions
Violation of applicable law
Complaints from users or third parties
Technical or security concerns
At our sole discretion

We will make reasonable efforts to notify you if we remove your content, but we are not obligated to do so.

12. MEDICAL/HEALTH DISCLAIMER

12.1 Not Medical Advice

The Website provides information about aged care and disability support services. This information is NOT medical, legal, or professional advice.

You should not rely solely on the Website for any health, medical, legal, or professional decisions. Always consult with qualified healthcare professionals, doctors, lawyers, or other appropriate professionals before making any decisions.

12.2 No Diagnosis or Treatment

The Website does not diagnose, treat, cure, or prevent any disease or medical condition. Information provided is for educational purposes only.

12.3 Emergency Services

If you have a medical emergency, please call emergency services (000 in Australia) immediately. Do not rely on the Website for emergency information.

12.4 Individual Circumstances

Information on the Website is general in nature. Your individual circumstances may be different. Always consult with qualified professionals about your specific situation.

13. AGED CARE & NDIS SERVICES

13.1 Service Information

Carers for Care provides information and services related to aged care and disability support (NDIS). Use of this information is subject to:

Aged Care Act 2024 (Cth)
National Disability Insurance Scheme legislation and guidelines
NDIS Code of Conduct
State and territory aged care and disability regulations

13.2 Eligibility

Services provided are subject to eligibility criteria. We are not responsible if you do not meet eligibility requirements for any service.

13.3 Service Quality

While we strive to provide quality services, we do not guarantee:

Outcomes of services
Specific results or improvements
Continuity of services beyond circumstances beyond our control
Service availability in all areas

13.4 Complaints & Feedback

If you have complaints or feedback about services, please contact:

Carers for Care directly: info@carersforcare.com.au or 1800 488 454
Aged Care Quality and Safety Commission: 1800 951 822
NDIS Quality & Safeguards Commission: 1800 035 544

14. SERVICE AVAILABILITY

14.1 Website Availability

We strive to maintain Website availability 24/7, but we do not guarantee:

Uninterrupted service
Error-free operation
Continuous access
Absence of viruses or malware

14.2 Scheduled Maintenance

We may temporarily suspend the Website for maintenance, updates, or repairs without notice. We will make reasonable efforts to minimize disruption.

14.3 Service Interruption

We are not liable for any losses or damages resulting from:

Temporary service interruptions
Website maintenance or updates
Technical failures or server issues
Internet outages
Circumstances beyond our reasonable control

15. FEES & PAYMENT

15.1 Service Charges

If the Website offers services for a fee, you agree to pay all charges in accordance with the pricing displayed at the time of purchase.

15.2 Payment Methods

We accept payment through secure payment gateways. Your payment information will be encrypted and processed securely.

15.3 Billing Accuracy

You are responsible for ensuring billing information is accurate. Notify us immediately of any billing errors.

15.4 Late Payments

We may charge late fees or suspend services if payments are not received by the due date, as permitted by law.

16. REFUNDS & CANCELLATIONS

16.1 Cancellation Policy

Services may be cancelled subject to:

The specific terms of your service agreement
Applicable laws and regulations
Notice requirements (typically 7-14 days)

16.2 Refund Eligibility

Refunds are available only as specified in:

Your service agreement
This Terms & Conditions
Applicable consumer protection laws
Australian Consumer Law

16.3 Refund Processing

Approved refunds will be processed within 14 business days and returned to your original payment method.

16.4 Non-Refundable Items

The following are typically non-refundable:

Services already provided
Cancelled bookings within short notice periods
Services terminated due to breach of these Terms

17. MODIFICATIONS TO TERMS

Carers for Care may modify this Agreement at any time. We will notify you of significant changes by:

Posting the revised Terms on the Website
Sending notice to the email address associated with your account
Displaying a prominent notice on the Website

Your continued use of the Website after modifications indicates your acceptance of the revised Terms.

If you do not agree with any modifications, you should stop using the Website immediately.

18. TERMINATION OF ACCESS

18.1 Termination by You

You may terminate your use of the Website at any time by:

Ceasing to access the Website
Closing your account (if applicable)
Notifying us in writing

18.2 Termination by Us

We may terminate or suspend your access to the Website at any time and without notice if you:

Violate these Terms & Conditions
Violate applicable law
Engage in illegal or harmful activities
Breach any service agreement
At our sole discretion for any reason

18.3 Effect of Termination

Upon termination:

Your right to use the Website ceases immediately
You must comply with all outstanding obligations
Provisions that should survive termination (liability, intellectual property) remain in effect

19. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which is available at [link to privacy policy].

Please review our Privacy Policy to understand our practices regarding:

Collection and use of personal information
Protection of sensitive data
Sharing of information with third parties
Your privacy rights and choices

By using the Website, you consent to our collection and use of information as described in the Privacy Policy.

20. GOVERNING LAW & DISPUTE RESOLUTION

20.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of South Australia and the laws of Australia, without regard to its conflict of law provisions.

20.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of South Australia and any courts that may hear appeals from those courts.

20.3 Dispute Resolution

In the event of any dispute arising from your use of the Website or this Agreement:

Step 1: Informal Resolution

Contact us with details of your dispute
We will attempt to resolve the matter informally within 14 days
Email: info@carersforcare.com.au
Phone: 1800 488 454

Step 2: Escalation (if unresolved)

If we cannot resolve within 14 days, the dispute may proceed to formal resolution
Disputes may be referred to mediation or arbitration

Step 3: Legal Action

Only if informal and alternative dispute resolution fail
Disputes will be heard in the courts of South Australia

20.4 Costs

Each party shall bear its own costs of dispute resolution, unless a court orders otherwise.

21. CONTACT INFORMATION

For General Enquiries:

Carers for Care

Email: info@carersforcare.com.au
Phone: 1800 488 454
Postal Address: Carers For Care, 1-3 Metro Parade, Mawson Lakes SA 5095

For Terms & Conditions Disputes:

Please contact us using the details above and reference your concern clearly.

For Regulated Service Complaints:

If you have complaints about aged care services:

Aged Care Quality and Safety Commission: 1800 951 822
Website: www.agedcarequality.gov.au

If you have complaints about NDIS services:

NDIS Quality & Safeguards Commission: 1800 035 544
Website: www.ndiscommission.gov.au

ACKNOWLEDGEMENT

By using the Website, you acknowledge that:

You have read and understood this Terms & Conditions agreement
You agree to be bound by these terms
You understand our disclaimers and limitations of liability
You understand the Website is provided “as-is”
You take responsibility for your use of the Website

If you do not agree with any part of these Terms & Conditions, please do not use the Website.

Document Version: 1.0
Last Updated: February 2026
Effective Date: February 2026
Next Review Date: February 2027

Carers for Care is committed to providing quality aged care and disability support information and services in compliance with all applicable Australian laws and regulations.